Maintenance Supervisor (Residential Mid Rise) in Boston, MA at Related Management

Date Posted: 8/8/2020

Job Snapshot

Job Description



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Benefits and features:
  • Incentive bonus program
  • Training and development programs
  • Local Union Benefits including: Medical, Dental, Life & Disability, Paid Time Off, 401(K), Flexible Spending Accounts
  • Employee Recognition & Wellness Programs
 
Role Summary:
The Resident manger will be responsible for maintaining the physical assets of the property, monitoring the day-to-day operations of an experienced maintenance staff, evaluating the budgets for and financial performance of the property, and - most importantly - cultivating positive, lasting tenant-landlord relationships. The successful candidate will create an attractive, welcoming, and desirable community that embraces all qualified applicants.
 
Location: Boston, MA
 
 
Core Responsibilities:
 
Staff Supervision
 
Responsible for the direction and supervision of the maintenance employees.
Recommends hiring, terminating, discipline, suspension, promotion and/or rewards for staffing accordance with Equal Employment Opportunity requirements; Related Management Company’s EEO policies and procedures; with federal, state and local Human Rights/Civil Rights Statutes; and with the Americans with 
Responsible for the implementation of and adherence to Fair Housing practices per Related Management Company, L.P.’s Fair Housing Policy and as communicated periodically through Fair Housing training with the Fair Housing officer or designee.
 
 
Building Operations
 
Responsible for all maintenance and repairs at the development.Assures that a responsible staff member is available to respond to emergency calls at all times.
 
Product Presentation
Apartment turnovers must produce units that are to be impeccably clean, mechanically in good working order and properly painted prior to the resident’s move-in.
 
Maintenance of Common Areas
Common areas, such as laundry rooms, hallways, offices, shops, storage areas, refuse areas, and grounds must be clean at all times. Schedules routine janitorial tasks to ensure that the above is consistently maintained.
 
Purchase Order System
Follows purchase order instructions established by the district/regional office.
 
External Maintenance Services
Solicits, reviews and recommends third-party contracts when so directed by the District Manager or designee.
 
Guest Authorization Protocol
Ensures that concierge staff complies with the designated, authorized steps to register guest/key authorizations on the Yardi system
 
Incident Report Protocol
Ensures that concierge staff complies with the designated, authorized steps to record all incident reports on the Yardi system.
 
Building Engines Protocol
Ensures that the Building Engines software is utilized for all mechanical Property Management tasks.
 
 
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Qualifications


  • 5-7-years of recent hands-on experience in the property management industry.
  • Experience with student housing is preferred but not required.
  • 3+ years of supervisory experience.
  • Facilities/Operations experience with strong working knowledge of building systems.
  • Proficiently skilled in plumbing, electrical, mechanical, and basic construction
  • Experience managing a Tenant Amenity Space.
  • Working knowledge of Microsoft Word and Excel.
  • Comprehensive knowledge of industry software systems; preferably One-site.
  • Proven career success in multi-family housing, luxury, or market-rate industry segments.
  • Expertise for managing assets with mixed-use space.
  • Ability to effectively communicate with all levels of management; internally and externally.
  • Experience managing multiple projects and people.
 


Overview


Related Management Company is the owner and operator of a premier portfolio of assets valued at over $60 billion. Our operating portfolio consists of a diversified mix of properties including luxury rental buildings, retail and commercial space, luxury condominium residences, affordable, and workforce housing located throughout the United States.
As the owner and developer for the majority of the RMC portfolio, we have ensured that our buildings are the best assets in their respective submarkets. We provide a diligently maintained property management platform with dedicated professionals who consistently exceeds our residents’ and commercial tenants’ expectations.  Our dedication to providing the highest and most personalized level of service is one of the hallmarks of the company and a key differentiator in the market. For more please visit www.Related.com  
Related is an Equal Opportunity Employer
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